Value Added Services

Q4 offers loyalty program solutions based on demographics of each potential customer. We are able to take care of all aspects of loyalty reward schemes through the use of a dynamic point system that can be activated with a range of channels, and managed digitally. A flexible structure makes the system adaptable to the specific solutions required by vertical sectors. Earnings can be calculated according to predefined criteria including time, customer segmentation or use in specific stores. For instance, the number of points earned can be varied depending on the store in which the purchase is made.

Via a web-based reporting interface, Q4 provides comprehensive reporting functions. The solution can perform end of day processes automatically which would otherwise be done by cashiers. Q4 also offers great flexibility through its multi-channel processing system. The solutions can manage store specific campaigns, promotions and messages and can automatically enter customers into prize draws and promotions.